Payment Policy

Payment Policy

Welcome to Thrive & Move! This payment policy outlines the payment methods we accept and provides important details about completing your purchase securely. By shopping with us, you agree to the terms outlined below.

Accepted Payment Methods

We strive to make your shopping experience as smooth as possible. We accept the following payment methods:

  • Debit & Credit Cards:
    • Visa, Mastercard, Maestro, and American Express.
  • Digital Wallets:
    • PayPal
    • Apple Pay
    • Google Pay
  • Shopify Payments:
    • Supported payment methods within Shopify’s secure checkout system.

Currency

All payments are processed in British Pounds (GBP). If you are using an international card, your card issuer may apply currency conversion fees.

Payment Security

We take your payment security seriously:

  • All transactions are encrypted and processed securely via SSL (Secure Socket Layer) technology.
  • We do not store or have access to your card details. Payments are processed by trusted third-party payment gateways like Shopify Payments and PayPal.
  • For added security, some payments may require 3D Secure Verification (e.g., Verified by Visa or Mastercard SecureCode).

Payment Issues

If your payment fails, please check the following:

  • Ensure you have entered your card details correctly.
  • Confirm that your card has sufficient funds.
  • Contact your bank to ensure your payment method is not blocked for online transactions.

If the issue persists, feel free to contact us at info@thriveandmove.com or 07873648591.

Fraud Prevention

To protect against fraudulent activity, we may occasionally require additional verification. If this applies to your order, we’ll contact you directly via email or phone.

Contact Us

If you have questions or concerns about our payment policy, feel free to reach out:

  • Email: info@thriveandmove.com
  • Phone: 07873648591

Company Name: Thrive & Move
Street Address: 146 Harts Lane
City, State, ZIP Code: London, IG11 8NB
Country: United Kingdom

Email: info@thriveandmove.com
Phone: 07873648591
Customer Service Hours: Our customer service is available from Monday to Friday between 11:00 am to 6:00 pm

The customer service replies within 24/48 hours during working days.

If you have any questions make sure to read our FAQ Page